BUILD AN INFORMATION STRATEGY FOR YOUR ORGANIZATION IS AN INFORMATION STRATEGY RIGHT FOR MY ORGANIZATION? A formal information strategy is appropriate to every nonprofit. The scope of such a strategy would vary according to the size and complexity of the organization. However, below is a checklist of common client challenges that can indicate the range of benefits offered by an integrated information strategy to your organization. How many of these descriptive statements apply in some way to your organization? Governance  Lack of clear vision or strategic framework for how technology should empower the organization to meet constituent needs  Departments, teams, and individuals working on technology solutions in silos, with no overall plan or guidance  Organization reluctant to change in response to new processes or technologies Operations  Technology management approach resulting in multiple disconnected projects  Technology support insufficient to meet the organization’s challenges  Inconsistent technology communication and training Data  Insufficiently documented data model  Missing or inconsistent data  Difficulties producing accurate, consistent reports from data Process  Lack of well designed, agreed upon, and documented processes  Conflicting or non-standard processes across departments  Lack of ongoing process evolution as the organization changes Technology  Lack of elegant and intuitive tools to support constituent journeys  Software that no longer meets business needs  Poor reporting and analytics tools  Inadequate integration of systems  Inadequate mobile experience © 2016 Build Consulting. All rights reserved. Page 8

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