BUILD AN INFORMATION STRATEGY FOR YOUR ORGANIZATION
Capacity
BUILDING CAPACITY USING THE FRAMEWORK
Figure 2, Sample Information Strategy "Stack"
Figure 2 provides an example of how capacity is developed by applying the Build
Information Strategy Framework . This visual was created for a national
chapter-based, volunteer organization with more than 10,000 active volunteers
directly serving hundreds of thousands of clients annually.
In this example, process and data requirements are organized around three
primary “constituent journeys” (chapter, volunteer, client), and the primary
technology systems are divided into major functional buckets aligned to the
organization’s process and data needs.
This illustrates that applying information strategy creates or strengthens
building blocks from the foundation up. By the time the topmost block is laid,
the organization has increased its capacity to the point where it is ready to
successfully leverage its technology.
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