C. TECHNIQUES FOR DOCUMENTATION
I. Developing a documentation protocol
Designing a documentation protocol is
Determine your objectives
necessary to ensure that you achieve your
objectives, and that your methodology is
appropriately matched to the skills and
Gain background knowledge
resources of your team. The following advice
draws on the methodology suggested in A
Practitioner’s Guide to Human Rights
Develop your approach and team
Monitoring, Documentation, and Advocacy
published by Advocates for Human Rights,
the Training Manual on Human Rights
Develop a case management system
Monitoring published by the UN Office of the
High Commissioner for Human Rights, in
addition to ABA ROLI’s own experience in
documenting human rights documentation, including in the context of the current
conflict in Syria.
Step 1: Determine your objectives
Consider what you hope to accomplish. What are the goals of the project? Is it
replicating work that is currently being done or is there added value? What findings
might the project yield? What will the final product be?
Identify the issue and the scope of the project
Be clear about the issue that needs to be documented and investigated, including the
suspected human rights abuses. Confirming that there is a need for documentation is
necessary to respect the “do no harm” principle, given that documentation requires
respondents to engage in a potentially physically and emotionally risky process.
Define the scope of the issue that you will be documenting, given the time, money,
and resources available to your organization.
Example: Documenting instances of torture
In view of reports of torture being committed by government and anti-government
forces, a documentation team may wish to document instances of torture among a
particular demographic profile (for example, civilians living or formerly living in a
particular town or region) to try to establish a pattern of human rights violations.
Identify the relevant human rights standards
It is important to have a clear understanding of the human rights standards that are
relevant to the issue or issues being documented. The likely kinds of human rights
and humanitarian law violations that may have been experienced by populations in
Syria are outlined in Section D. However, as the nature of violations change, it will be
important for organizations undertaking documentation to refresh and deepen their
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