7 Primary takeaways Traditional methods still apply The environment in which HRDs are working has not dramatically inherently changed due to technology and data. Unreliability and unknown risks provide huge barriers to engagement with technology In high-pressured situations such as that of HRDs, methodologies used need to be concrete and reliable. Priorities of HRDs centre around their particular issue Digital technologies often come as an afterthought, rather than integrated into established strategies for communication or campaigning. The lifespan of technology tools is a big barrier to longterm use Sustainability of tools and maintenance is a big barrier to engaging with them and can cause fatigue among users having to change their practices often. Past failed attempts at using tools makes future attempts more difficult After having invested time and energy into changing a workflow or process only for it not to work, people are often reluctant to do the same again. HRDs understand their context best Tools recommendations coming from external parties sometimes do more harm than good. There is a lack of technical capacity within HRD initiatives As a result, when tools are introduced, groups become reliant on external parties for technical troubleshooting and support.