4.3.1 Witnesses and Contact Persons
The protection of sources is essential in respecting the do no harm
principle. As a basic rule, witnesses and contact persons should not find
themselves in (greater) danger because of your documentation activities.
First and foremost, always keep in mind that acting as a contact person or
source involves personal risks. Moreover, not protecting sources could
compromise the value of your work, and may ultimately lead to the reneging
of potential evidence. 194 An informant should always be made fully aware
of the potential security risks of providing information, as well as of any
risks arising from any development of the situation on which s/he has
provided information. An informant should fully understand these risks and
indicate their acceptance of them. Under no circumstances may a person be
pressurized to obtain or give information and they may at all times withdraw
his/her consent to providing information. 195
Confidentiality is the main way to ensure the security of
informants,196 and an essential precaution to prevent risk to those that
engage with you. It also renders victims/witnesses and other relevant
sources more willing to cooperate. Such other relevant contacts may include
members of police forces, government, or armed forces who leak
information about their own services, or other individuals in sensitive places.
A breach of confidentiality can put everyone involved at severe risk and
undermines the trust between informants and those documenting violations.
In general terms, Information, and in particular sensitive information, should
be shared only on a need-to-know basis.
The following are important to bear in mind to keep information
confidential:
• Ensure that sources remain unnamed. Do not make their
information public. Ensure that they are not traceable.
194
Stephen Wilkinson, Finding the Facts. Standards of proof and information handling in monitoring,
reporting and fact finding missions 22 (February 1, 2014), available at
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2400927.
195
Marit Maehlum, Human Rights Monitoring, in MANUAL ON HUMAN RIGHTS MONITORING. AN
INTRODUCTION FOR HUMAN RIGHTS FIELD OFFICERS 1, 24 (Kristin Hogdahl, Ingrid Kvammen Ekkerr and
Lalaine Sadiwa, eds., 2002).
196
Physical protection hardly represents a practical or feasible alternative. It requires too many resources.
125
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