• Vet any potential intermediaries (for criminal records, impartiality,
trustworthiness, capacity for their role, affiliations, and ability to
work with vulnerable people).
• Be careful to avoid creating a perception of offering anything
valuable in exchange for information (e.g. money, material
assistance or access to aid). This does not apply to referral to
services, which should be made where possible.
• Ensure intermediaries do no harm and act according to basic
ethical standards.
• Ensure intermediaries do not coerce participation or expose victims
or witnesses.
• If safe to do so, work with community members, community
leaders, medical service providers and support groups and
institutions.
• Clarify the role and its limitations, and what support or guidance
they can expect.
• You must have a reliable way of contacting the intermediary and
they must have a reliable way of contacting you.
• Keep a record of any interactions with intermediaries so that you
can justify any decisions made regarding them. 70
Selection criteria:
• Willingness and ability to
o Respect the confidentiality of confidential information;
o Act with integrity and demonstrate respect for diversity and for
the dignity, well-being and privacy of victims, witnesses, or
accused persons; and
o Perform their role in a way that prevents or minimizes risks to
any persons, and especially to those with whom the
intermediary interacts.
• Appropriate capacity, knowledge and experience.
• Cultural, social and linguistic proximity to affected communities.
• Access to/accessibility in the relevant area.
• Experience with working with victims.
• Resources (staff, financial, infrastructural, logistical, equipment). 71
70
Foreign and Commonwealth Office, International Protocol on the Documentation and Investigation of
Sexual Violence in Conflict, 42-43 (2014).
71
International Criminal Court, Guidelines Governing the Relations between the Court and Intermediaries
for the Organs and Units of the Court and Counsel working with intermediaries, 8-10 (2014), available at
54
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