information is acquired nevertheless, it must be properly collected, handled,
packaged, labeled, and stored to prevent contamination and loss (see
Sections 3.2 and 3.3 on how and whether to collect and manage physical and
forensic information).
In order to properly store physical information:
• Ensure that each piece of physical information carries a separate
statement;
• Detail in the statement when, where, and by whom the piece of
potential evidence was found;
• Use chain of custody templates (such as provided in Appendix 1)
to document the initiation and continuation of who held custody
over the information; and
• Ensure that the person who found the object also signs the
statement.189
Restrict access to potential physical information. For each person that
accessed the information, document the following:
• His/her name;
• When s/he accessed the information;
• How s/he used the information; and
• Why it was important to grant him/her access.
4.2.5 Electronic information
When encountering electronic or digital information that can
potentially serve as evidence of human rights violations it is important to
verify that the electronic or digital information has not been tampered with.
The Verification Handbook is helpful for guidelines on how to verify
electronic or digital information that has, for instance, been uploaded to
Facebook, Twitter, or YouTube.
Section 3.1.2 of this Handbook provides several guidelines on digital
information. For example, it discusses a number of tools that can be used to
collect information and to secure its metadata at the same time (i.e.
eyeWitness to Atrocities, CameraV). Bear in mind that metadata may be lost
189
Office of the High Commissioner for Human Rights, Professional Training Series No. 7: Training
Manual on Human Rights Monitoring, 107 (2001), available at
http://www.ohchr.org/Documents/Publications/training7Introen.pdf.
122
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