interviewer may begin by asking why the individual fled his or her home, which should eventually lead into a discussion of the human rights abuses experienced. In general, questions should be open-ended and nonleading (that is, they should not suggest or pre-empt the answer to the question) and the most important questions should generally come earlier in the interview. It is also advisable to start with less controversial or sensitive topics and move on to those as the respondent becomes more comfortable. Questions should be framed in a nonjudgmental way and avoid slang or technical language. Try to keep questions as clear, concise, and easy to understand as possible. It may be helpful to have a map or allow the respondent to draw a diagram if it facilitates the respondent’s explanation. The interview should conclude with the respondent being given time to add anything to his or her original answers, to ask questions of the interviewer, and to recommend any additional people for interview. The interviewer should also reassure the respondent of the confidentiality of the interview. 1.4 Security The security of respondents and your documentation team should be a paramount consideration when determining whether to meet with a respondent. Security risks should be assessed at all stages of the documentation process, including the initial contact made with the respondent, during the interview, and during any follow-up contact. The level of risk to respondents will face depends on a range of factors, including the:  location and identity of respondents;  respondent’s own resources for self-protection;  existing or past threats or intimidation; and  broader security environment. It will also depend on the capacity of the documentation team to provide protection to the respondent. It is important that the personal views of respondents as to potential risks are also taken into account when evaluating the level of risk.23 The measures that documentation teams should take will be highly specific to the security context. As a general rule, discretion is crucial. This implies “making all efforts to draw the least possible attention to individual victims, witnesses, sources or other cooperating persons.”24 Respect for confidentiality—both the identity of a respondent and the information gained during the interview process—is a critical aspect of security. Steps that documentation teams should consider taking to protect the security of the respondent and of the evidence are outlined in Annex B. With respect to the security of documentation teams, measures that teams might take include checking in with each other regularly, carrying a cell phone, and travelling in pairs or teams.25 14

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