language, or you are working alone, another solution can be to find a translator.
However, caution with translators is advised in order to ensure confidentiality where
necessary and to avoid, or be aware of, potential bias.
Videos and photos of poor quality. Sometimes the content that you are being asked
to verify is of poor quality, making it difficult to draw conclusions. This can hinder
the verification process and be frustrating for whoever is working on it. Therefore, it
is worth looking for other versions of the content (including the original) which may
be better quality.
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If you are watching the content on YouTube you can slow down or speed up the
video. Click the wheel in the bottom right corner, then click ‘Speed’, then choose
the speed you want. This will help when looking for indicators and other small
details within the content.
Mental Well-Being and Resilience. Watching sensitive content can lead to significant
mental health issues such as distress, secondary trauma, or compassion fatigue. Distress
is when you experience severe anxiety, sorrow, or over active or negative thoughts.
Secondary trauma is the emotional duress that results when an individual is exposed to
the first hand trauma experiences of another individual. This can occur through watching
videos of human rights violations. Compassion fatigue manifests itself as an indifference
towards others’ experiences as a result of being frequently exposed to traumatic events.
Feeling some forms of distress when watching sensitive content is normal. However,
secondary trauma and compassion fatigue can affect your well-being and should be
addressed quickly and effectively. Mental health issues can affect anyone. Where possible
all those engaged in content verification should undergo resilience training. This will
teach you about possible ‘problem’ signs, introduce coping mechanisms, and highlight
the consequences of neglecting mental well-being. If you think that you or a colleague
may be experiencing mental health issues, always inform your supervisor, so that it can
be dealt with promptly and effectively. Ensuring that you take regular breaks when
doing verification work as well as not working too late at night may help prevent
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