See the Appendix for a sample set of interview questions
CAPACITY ASSESSMENT CHECKLIST
Summary
A monolithic, one-time interview with key staff is not always possible or advisable, but
interacting with a variety of staff exposes valuable information about every aspect of the
audit, from vulnerabilities to capacity to hidden barriers. This serves as a "cheat sheet" of
some topics to explore both during the planning and preparation phase and throughout
the audit process.
Walkthrough
"Homework"
Basic contact and organizational information: name, org, org's stated mission
Contextual research
Organizational
Size of staff
Key roles in org for tech and management
Structure: Management and Technical?
(Program size, activities, information)
(Change management)
Languages used in office
Contextual / Background / Threat information
What (if any) threats have occured to the organization and its partners? (digital,
physical)
Surveillance?
What other threats are you concerned about? What has happened to other
organizations in the space?
Org responses to these threats - trainings, technical responses, organization
process/change successes?
Specific programs or other work outside of publicly stated mission that are high-risk
Program use of technology (SMS surveys, blogs, facebook pages, other websites,
media recording and broadcast ...?)
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