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Complaint workflow Diagram 1. Complaint workflow 7

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Case study: tracking and managing human rights complaints

Document

Collection

Documentation Fundamentals

Topic(s)

Organisation and Data Modelling

Type

Methodology

Description: The present case study is based on the development of an information system to handle victim’s complaints at a human rights organization.

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casestudy_trackingcomplaints.pdf
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casoestudio_segumientodenuncias.pdf
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