FOLLOW UP
SUMMARY
This component allows an auditor to explain and get feedback on their report as well as
evaluate the success of the process over time through a continued relationship with the
host.
This component consists of the final meeting with the host and following up with them
after a period of a few months to see if they need further assistance, are willing to share
their experience working with any of the recommended resources, or as new resources are
identified.
PURPOSE
Follow up can be a valuable tool for encouraging an organization to continue their digital
security process. But, follow up needs to be desired by an organization and achievable for
the auditor. As such, follow up must be minimally intrusive on both the auditor and the
host's time.
THE FLOW OF INFORMATION
Information
Threats
Actors
Results
Activity
Threats
Actors
Capacity
Capacity
Activities
Activities
Vulnerabilities
Vulnerabilities
Barriers
Barriers
Assets
Assets
Information Flow
GUIDING QUESTIONS
What are the barriers the organization faced in implementing the recommended risk
mitigation plan?
Are there new resources that the auditor can provide to supplement the original
audit?
What can you do to make your follow up perceived as additional support instead of
as an evaluation of their success?
APPROACHES
Staff Feedback Survey: Receive feedback from the staff on the execution of the audit.
Report Follow Up Meeting: Have a follow-up call to discuss report.
Making Introductions: Introduce organization to known resources as needed.
Long-Term Follow Up: Contact host after a few months to check on progress, get
long-term feedback and connect with any new resources.
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