News gathering Editing Publishing Lead Development Paying Staff The trainer then begins a free-hand process mapping activity for each process. You will be "charting the sequence of events of the work." A Process Map shows The people involved; * The tasks, conversations, and decisions they carry out; The flow of materials, information and documents between them; The relationship and dependance between the steps. CONDUCTING THE ACTIVITY List all organizational processes: The goal of this exercise is for the auditor to lead the host participants in "brain-storming" a list of all the processes the organization takes part in to carry out their work. It is important to remember this is a brainstorming session of all of the processes that occur in the organization. Quickly identify the main purpose of the organization. If the organization is an online newspaper, the purpose then is to create, distribute, and diversify the content they are providing to their consumers. Write out the list of all the processes that would occur in a very busy week at the office. This is a brainstorming session with your participants so it is important to get them to identify as many different processes at the beginning. Once a complete list has been created, the auditor will then go through through to identify with the participants the critical processes within the organization – that is, without these processes the organization would not be able to function or function at a very poor level Determine critical processes: During this exercise the aim is for the auditor to lead the attendees in narrowing down the subset of activities to those that are crucial to their work. step 1 step 2 step 3 Page 140 of 240