Stickies Markers Whiteboard or flip-chart Considerations Treat device assessment data as well as any additional service information learned with the utmost security Ensure that any physical notes/drawings are erased and destroyed once digitally recorded. Ensure that any digital recordings of this process are kept secure and encrypted. Consider who has physical and visual access to the room where this process takes place, and if the room can be secured if this activity may span long/overnight breaks. Walkthrough The goal of this exercise is for the auditor to lead the host participants in "brain-storming" and mapping all the processes that are critical for the organization to carry out their work. Additional Material Chart Paper or whiteboard. Marker pens or whiteboard markers. GETTING STARTED The auditor gives the participants a few example processes for a small independent media outlet. News gathering Editing Publishing User Feedback Lead Development Paying Staff Getting Advertisers Collecting Payment from Advertisers Once the participants have brainstormed these out the facilitator leads the participants in identifying the critical processes (this may be all of the processes identified.) Page 139 of 240

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