As we question sources and material, and as colleagues question us, we need to seek multiple sources of verification, multiple paths to the truth. (Or, to finding holes in the data or story before we act on it.) Verification employs a mix of three factors: 1. A person’s resourcefulness, persistence, skepticism and skill 2. Sources’ knowledge, reliability and honesty, and the number, variety and reliability of sources you can find and persuade to talk 3. Documentation Technology has changed how we apply all three factors: The 24/7 news cycle and rise of social media and user-generated content require us to gather and report as events unfold, making swift decisions about whether information has been sufficiently verified; digital tools give us new ways to find and reach sources; databases and ubiquitous cellphones with cameras give us massive amounts of documentation to seek and assess. Successful verification results from effective use of technology, as well as from commitment to timeless standards of accuracy. The need for verification starts with the simple fact that many of our information sources are wrong. They may be lying maliciously or innocently passing along misinformation. They may have faulty memories or lack context or understanding. They may be in harm’s way and unable to provide everything they know, or unable to see the full picture of events as they unfold. Our job is not to parrot sources and the material they provide, but to challenge them, triangulate what they provide with other credible sources and verify what is true, weeding from our work (before we publish, map or broadcast) what is false or not adequately verified. Each of the many verification paths that we might take has its flaws: In many cases, and especially in emergency situations, we are increasingly presented with an abundance of official sources and can find firsthand sources, the people who actually saw - or even participated - in the events in question. But those accounts can be flawed. West Virginia Gov. Joe Manchin told reporters in 2006 that 12 of 13 miners trapped underground had been rescued from the Sago mine6. What reporter wouldn’t run with that story? But the governor was wrong. Twelve of the miners died; only one was rescued. The governor relied on second- and thirdhand accounts, and was not challenged on how he knew the miners were alive. We need to question seemingly authoritative sources as aggressively as we challenge any source. 17

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